Privacy policy
Last updated September 2026. Plain language, no surprises.
What we collect
When you send an RFQ we receive your name, email, company, country, optional phone number, the part details you enter and the files you upload. When a plant registers we receive company and contact details plus process and capacity information.
How we share your RFQ
Matched makers first see the part details without your name or company. Your contact details and files go to at most 3 makers whose process and size range fit, and only because you ticked the consent box on the form. We do not publish RFQs, we do not add you to marketing lists and we do not give your details to anyone else.
NDA requests
If you tick the NDA box, we hold your print until the maker has signed an NDA with you.
How long we keep files
We keep RFQs and prints for 12 months so we can handle follow-up questions and repeat releases. After that we delete them. You can ask us to delete them sooner.
Your rights
You can ask what we hold about you, correct it or have it deleted. Email and we act on it within 30 days. Makers that already received your RFQ hold their own copy under their own policies.
Cookies and analytics
We use Google Tag Manager and Google Analytics to understand which pages help buyers. They set cookies. You can block them in your browser without affecting the forms.
Form processing
Forms are delivered by FormSubmit, which passes the form content and files to our inbox.